1. Acceptance of Terms
By using Anantam’s website or booking any services (accommodations, events, dining), you agree to be bound by these Terms & Conditions.
2. Reservations & Payment
- Check-in and check-out times, payment methods, and related policies will be confirmed at the time of booking.
- All applicable taxes (GST, service charges, etc.) will be added as per prevailing rates.
3. Cancellation & Refunds
- Cancellation terms—including deadlines for full or partial refunds—will be specified during booking.
- Group bookings may be subject to different cancellation rules.
- Any refunds processed will follow the original payment method; typical processing time is 10–15 business days.
4. Guest Requirements
- Valid government-issued ID (Aadhaar, passport, driver’s license, etc.) is required at check-in.
- Identification requirements may vary for international guests.
5. Occupancy & Extra Guests
- Room maximum occupancy rules will be set at booking and adhered to.
- Additional charges may apply for extra guests or children.
6. Room Use & Conduct
- Smoking is prohibited in all indoor areas.
- Guests are responsible for any damage to property; costs may be recovered.
7. Pets
- Pet policy (if allowed) will be detailed at booking, including allowed types, fees, and rules.
8. Special Offers & Vouchers
- Some promotional bookings or vouchers may be non-refundable and subject to specific terms.
9. Code of Conduct
- Guests must respect staff, other guests, and resort property. Unacceptable behavior may result in termination of stay without refund.
10. Liability
- Anantam is not liable for personal injuries, loss, or theft of personal belongings. Lost items will be held for 5 days before disposal or donation.
11. Force Majeure
- The resort may cancel or modify reservations without liability in events like natural disasters, pandemics, or other unavoidable circumstances.
12. Amendments
- Anantam reserves the right to change these terms at any time. Updated versions will be accessible on the website.